The manager must first share their mail folder(s) before these steps will work. But for this example, it makes the sentences easier to read if we pretend it is.) Now when you click on the From option, you will see the email address of the shared mailbox listed.These steps will make your manager's email folders available to you automatically, every time you use Outlook.Enter in the name of the email address you would like to send from and then click on OK.Click on the From option and then click on Other E-mail Address. In the New Message, you will now see the From option.In the New Message window, click on the Options tab and then click on the From button.
This process only needs to be completed the first time you attempt to send from the shared mailbox. You will now see your shared mailbox on the left hand side of the screen.The next window will confirm that everything has been added correctly.Click on Next button in the bottom of the screen. This will take you back to the change email screen.Once the process has finished, click on the Ok button. It will take a moment for the mailbox to be added.This will take you back to the advanced tab.Enter in the name of the shared mailbox and click OK. Under the Advanced tab, click on the Add button in the section marked Mailboxes.In the lower-right hand corner of the window, click on the More Settings. button.
Under the email tab, click on the Change button.Click on the Account Settings button and select Account Settings.Open Outlook and click on the File tab in the upper-left hand corner.
Accessing Shared Mailboxes in Outlook 2016 or 2019 These instructions were created in Outlook 2016, but may also be used for Outlook 2019. The shared mailbox is mapped into the Outlook application, not to your email account. If you switch to a different computer, you will need to follow this process again. The following instructions will assist you in mapping a shared mailbox into Outlook 2016 or 2019.
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